FAQ
Travel
For all transport and parking information, please see our Getting Here page.
The closest taxi rank is on Baker Street. See our Getting Here page for more options.
Gosford Railway Station (about 500m walk). Details on the Getting Here page.
Entry & Ticketing
Tickets are via Ticketek.com.au. Pre-purchase is advised. Gate sales (card/digital only) from 11am on event days at the on-site Ticketek office (open event days only).
For this event, Western Entry Gate 3 (waterfront side, beside Brian McGowan Bridge) is open.
Yes. All bags will be checked prior to entry. For some events, electronic screening is also used.
- Intoxicated and/or disorderly persons
- Unauthorised persons or invalid/scalped tickets
- Prohibited items or items causing nuisance
- Groups designated by Police or on banned lists
- Foul/abusive language; racial or threatening remarks/gestures
- Offensive, disorderly, or unlawful behaviour
- Unauthorised entry to the Stadium or playing area
- Failure to comply with Conditions of Entry or staff directions
No ticket refund if ejected. Re-entry within 24 hours is an offence.
Accessibility
Yes. 15 wheelchair spaces and 19 carer seats along the Western concourse; accessible with a General Admission ticket.
Access via Western Entry Gates, elevators to L1 (GA) and L2 (corporate suites).
Yes. Located in all female, male, and unisex toilet blocks on Level 1 West.
Not permitted in the grandstand. Cloaking available at the customer service desk (Western side) upon entry. May be allowed at some smaller on-field events (e.g., Cinema Under the Stars, Carols).
Yes. First Aid responders are present at all events. Please speak to Event or Security staff if required.
- Upper Western Grandstand Bays 35–41
- L1 Western Concourse Bays 2–10 (Rows R, S, T, U, V, W)
What to bring / not to bring
The Stadium is fully seated; no seating on grassed areas. VIP floor standing is strictly standing only — no chairs may be brought in.
Yes, but please don’t open them in front of other spectators. Ponchos are a better alternative. Umbrellas must be stored under your seat or can be checked in upon entry.
No. Animals are prohibited, except for official assistance animals and guide dogs.
- Professional cameras (detachable/telephoto lens or lens extending >5cm) and flash
- Professional recording devices; monopods/tripods
- Any drinks with broken seal; alcohol or illegal substances
- Eskies/hard cooler bags (must fit under seat)
- Weapons or items used as weapons/projectiles (incl. toy/replica)
- Chains, spiked/studded accessories
- Fireworks/flares
- Glass bottles/containers
- Laser pointers, scissors, aerosol canisters
- Drones/remote-controlled devices
- Motorbike helmets, balaclavas
- Horns, trumpets, sirens, whistles, vuvuzelas
- Flags/signs larger than 1m × 1m; offensive content not permitted (unless pre-authorised)
- Strollers, prams, baby capsules* (cloaking available; *allowed at some small on-field events)
- Vacuum flasks of any material
- Bicycles, skateboards, skates
- Commercial food (excl. items from approved vendors/outlets)
- Commercial quantities of packet food
- E-cigarettes/vaporisers/electronic nicotine systems
- Animals (excluding service animals)
Venue, Conduct & Services
No. polytec Stadium is a non-smoking venue, including vaping and e-cigarettes. Use the designated area on ground floor West (south-west corner of the car park).
No bare feet. Enclosed shoes in corporate areas (smart casual). Jerseys are allowed (encouraged). Shirts on at all times.
Yes. Light Up Festival merch on the festival lawn; artists will also sell their own merchandise.
- Screening applies (bag checks; electronic screening at some events).
- Management may conduct personal checks; refusal may mean no entry.
- No alcohol may be taken into or out of the Stadium.
- No smoking/vaping inside; no pass-outs for this event (use the designated area).
- You may be recorded via broadcast/CCTV for safety/security.
- Events may involve crowd-related risks; assess your own risk.
- Children under 15 must be accompanied by a guardian (16+) unless in a program. Specific age restrictions may apply.
- Sun exposure in some areas; patrons are responsible for sun protection and hydration.
- Licensed premises; intoxicated persons refused entry/evicted.
- No external alcohol permitted.
- Offences apply for minors purchasing/consuming or being supplied alcohol.
- Bag checks at entrances.
- Some events require drinks to be decanted into approved plastic cups or lids removed from bottles.
- Accepted ID: AU/foreign driver licence; AU/foreign passport; NSW Photo Card; government Proof of Age card.
polytec Stadium supports NSW “No More It’s The Law” RSA initiatives.
Amenities & Catering
No permanent ATM on-site. The venue is cash-free: card or digital payments only.
Food vans: Master Gozleme, Happy Dumplings, German Grill Haus, Spoon Bay Gelato, Choccy Strawberries, Mr Whippy, plus VenuesLive outlets along Level 1 concourse.
Emergency & Safety
An Emergency Operational Management Plan is in place. Please identify your nearest exits. Follow directions from the Emergency Management Team to reach a place of safety calmly and promptly. When leaving, please keep noise to a minimum for neighbours.